Mobile Massage Frequently Asked Questions
In-Home Massage FAQs
What do I need to prepare before my massage therapist arrives?
Very little. A quiet room with enough floor space for a massage table (roughly 7' x 4' with room to walk around it), and ideally a spot with soft lighting or the ability to dim the lights. I bring everything else — the table, linens, oils, bolsters, and music if you want it. If you'd like to shower beforehand, go ahead, but it's not required. Just come as you are.
Do I need to provide a massage table?
No. I bring a professional, sanitized, cushioned table with fresh linens to every appointment. If you happen to own your own table and prefer I use it, just let me know in advance — otherwise I'll handle the setup from start to finish.
How much space do I need in my home?
Roughly 7 feet by 8 feet is ideal — enough room for the table plus space for me to walk around all four sides. A cleared living room, bedroom, or even a dining area works well. I've set up in studio apartments, brownstones, hotel rooms, and Manhattan high-rises. If you're unsure whether your space will work, send me a quick photo when you book and I'll let you know.
What should I wear during the massage?
Whatever's comfortable, because you'll remove your clothing to your level of comfort before getting under the sheet on the table. You're draped throughout the session, and only the area being worked on is uncovered at any time. Most clients wear undergarments or nothing at all — both are completely normal. Professional draping is a non-negotiable part of how I work.
Will my home smell like massage oil afterward?
Not in any lasting way. I use high-quality, clean oils that absorb into the skin rather than sitting on top, and I pack everything up cleanly. You might notice a faint scent in the room for an hour or two, but it dissipates quickly. If you have sensitivities or allergies, let me know ahead of time — I carry unscented options.
How far in advance do I need to book?
For weekday sessions, 48-72 hours is usually enough. Weekends, evenings, and holidays book up faster — sometimes a week or two out. Same-day and next-day appointments are occasionally available, so it's always worth asking. The best move is to book your next session before I leave your current one.
What's your cancellation policy?
I ask for at least 24 hours' notice for cancellations or rescheduling. Cancellations inside of 24 hours are charged the full session fee, because at that point the time slot can't typically be filled. I understand that life happens, so if something unavoidable comes up, reach out and we'll work it out.
Do you serve my neighborhood?
I serve all of Manhattan, parts of Brooklyn, Queens, the Bronx, and Long Island, plus Westchester, Rockland, Putnam, and Dutchess Counties. If you're outside those areas, reach out anyway — I occasionally travel for the right client and will tell you honestly if I can make it work. Travel fees may apply to farther locations.
How do I pay, and do you accept tips?
I accept Visa, Mastercard, American Express, Discover, cash, check, Venmo, and Cash App. Payment is collected at the end of the session. Tips are appreciated but never expected. If you'd like to tip and use a card for payment, I can add it onto your total.
Is in-home massage safe? I don't know you.
That's a completely fair concern, and it's one of the reasons I've built my business the way I have. I'm a New York State Licensed Massage Therapist (license #020936), a graduate of the Swedish Institute, and I've been practicing for 22 years. I carry professional liability insurance. You're welcome to verify my license on the New York State Education Department website before your first session. Once you've had one appointment, most of that concern dissolves — but until then, your caution is smart, and I respect it.
Swedish Massage FAQs
What is a Swedish massage?
Swedish massage is the foundational style most people think of when they picture "a massage." It uses long, flowing strokes, gentle kneading, and circular movements with oil on the skin, applied at a light to medium pressure. The goal is to calm the nervous system, improve circulation, ease surface-level muscle tension, and leave you deeply relaxed.
How is Swedish massage different from deep tissue?
Pressure and intent. Swedish works the surface layers of muscle to relax you. Deep tissue uses slower, more focused pressure to reach the deeper layers and address specific areas of chronic tightness. Swedish is more of a full-body, meditative experience. Deep tissue is more therapeutic and targeted. Both are legitimate and both are useful — they just do different things.
Who is Swedish massage best for?
First-time massage clients, anyone who wants to reduce stress, people recovering from a hard week, anyone with general muscle stiffness or fatigue, and people who want to sleep better. It's also a great choice if you don't have a specific injury or pain complaint and just want to feel better overall.
How often should I get a Swedish massage?
For general stress relief and wellness, once or twice a month is a great rhythm. If you're going through a particularly stressful period or have chronic tension, weekly can make a noticeable difference. Less often than monthly still helps, but the cumulative benefits of regular sessions are where the real magic happens.
Does Swedish massage hurt?
It shouldn't. Swedish is designed to feel good — not a "good hurt." If at any point the pressure is too much or not enough, you can tell me and I'll adjust immediately. Your session should never be something you're enduring. It should be something you're enjoying.
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Deep Tissue Massage FAQs
What is deep tissue massage?
Deep tissue massage uses slower strokes and more sustained pressure to reach the deeper layers of muscle and connective tissue. Instead of gliding across the surface like Swedish, the work targets specific areas of chronic tightness, adhesions, and trigger points to release tension that won't resolve with lighter pressure alone.
Does deep tissue massage hurt?
There's a difference between "productive discomfort" and pain. Good deep tissue work can feel intense — a kind of "hurts so good" pressure — but it should never be sharp, bracing, or something you're white-knuckling through. Pain causes your muscles to guard, which defeats the whole point. If pressure ever crosses into actual pain, tell me and I'll adjust immediately.
Who is deep tissue massage best for?
People with chronic muscle tightness, athletes or physically active people, anyone recovering from repetitive strain, desk workers with stubborn neck and shoulder tension, and people who've had lighter massages that "didn't quite reach it." If you've ever finished a massage thinking "I wish they'd gone deeper," this is probably your style.
Will I be sore after a deep tissue massage?
Possibly, and it's normal. Some clients feel mild soreness for 24-48 hours afterward — similar to the feeling after a good workout. Drinking water, moving gently, and taking a warm shower or Epsom salt bath helps. The soreness is temporary; the looseness underneath lasts.
How is deep tissue different from a "sports massage"?
Sports massage is a broader approach that often combines deep tissue techniques with stretching, range-of-motion work, and specific protocols for athletic recovery or performance. Deep tissue is focused specifically on releasing layers of chronic muscle tension. I incorporate sports massage principles when relevant, especially for active clients.
Can I get deep tissue if I have an injury?
It depends on the injury. For chronic tightness around a healed injury — yes, often. For acute injuries (recent strains, sprains, inflammation, or anything your doctor is still treating) — usually no, at least not directly on the area. Tell me about any injuries when you book and we'll decide together what's appropriate.
Relax At Home Signature Massage FAQs
What makes the Signature Massage different from a Swedish or Deep Tissue session?
The Signature Massage is a full head-to-toe experience that blends five elements into one session: calming lavender aromatherapy, the long flowing strokes of Swedish massage, yoga-inspired stretches drawn from Thai massage, facial acupressure, and foot reflexology. Where Swedish focuses on full-body relaxation and Deep Tissue targets specific tension, the Signature is designed to balance your entire system — body, face, feet, and nervous system — in a single treatment. It's our most complete offering and a favorite among returning clients.
Why is there lavender in the treatment?
Lavender has been used for centuries for its calming properties, and there's real research supporting its ability to lower stress, reduce anxiety, and promote better sleep. In the Signature Massage, the lavender essences enhance the nervous system effect of the work itself — the scent cues your brain into a deeper state of rest, which makes the bodywork more effective. It's aromatherapy used with intention, not just as a pleasant smell.
I've never had Thai massage — what are the "yoga-inspired stretches"? Thai
Thai massage incorporates assisted stretching, where the therapist guides your body through gentle movements to open the hips, shoulders, spine, and limbs. In the Signature Massage, these stretches are woven into the session rather than being the whole focus. You'll remain comfortable and supported on the table throughout — you don't need to be flexible or experienced with yoga. The stretches help release tension that holds on even after traditional massage strokes and leave you feeling notably more open and mobile.
What is facial acupressure and why is it included?
Facial acupressure applies gentle, targeted pressure to specific points on the face — around the temples, jaw, sinuses, and brow. These points hold an enormous amount of tension that most people carry without realizing it, especially if you spend long hours focused on a screen, clench your jaw, or deal with chronic stress. The facial work releases headaches, softens tension around the eyes, relieves sinus pressure, and delivers a surprising sense of calm. Many clients tell me this is their favorite part of the session.
What does the foot reflexology portion involve?
Reflexology is based on the principle that specific points on the feet correspond to different systems and organs throughout the body. By applying targeted pressure to these points, the foot work can support deep relaxation, circulation, and a sense of overall balance. Beyond any of the theory, the reality is simple: having your feet worked on after a full-body massage is deeply grounding and one of the most blissful parts of the treatment.
Is the Signature Massage available as a deep tissue session?
Yes. While the Signature is most often requested as a relaxing, restorative treatment, all of the elements — the Swedish strokes, the stretches, and the pressure work — can be delivered at a deeper intensity. If you want the full head-to-toe experience but with more therapeutic pressure to address chronic tightness, just let me know when you book and I'll adjust accordingly.
General FAQs
What do I need to provide for my massage session?
Very little. The only thing we ask clients to provide is the linens for draping — two sheets and a pillowcase typically does the job. Everything else comes with us: the massage table, oils, and all the equipment needed to deliver a professional session. The exception is large group bookings (typically at Airbnbs), where we provide the linens as well, since it's not reasonable to expect enough spare sheets for a group on hand. If you'd like to set the mood with your own music, lighting, candles, or aromatherapy, you're welcome to — many clients enjoy personalizing the space.
Do I need to move furniture or prepare the space?
Just clear enough floor space for the massage table — roughly 7 feet by 8 feet is ideal, with room to walk around all four sides. A living room, bedroom, or cleared area of any quiet room works well. If you're unsure whether your space will work, send a quick photo when you book and we'll confirm.
Do I need to keep my pets in another room?
Yes, we do ask that pets be kept in a separate room while the therapist is in your home. This is partly for the therapist's safety and partly to prevent pet hair and dander from transferring onto our equipment, which we then carry into the next client's home. Some clients have allergies, and we take that seriously. We love animals — this isn't personal. It's about keeping every session as clean and safe as possible.
How do I book an appointment?
You can book online through our website, or call or text us at (646) 574-0743. For first-time clients, a quick conversation (phone or text) is often helpful so we can understand what you're looking for and match you with the right therapist and service.
Is a deposit required to confirm my booking?
Yes. We require a 50% deposit to confirm every booking. The remaining balance is collected at the end of the session.
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